Privacy Policy

About this Privacy Policy

This Privacy Policy applies to the personal information we collect about you through our Platform, by telephone, by post, through our social media platforms, from third parties, and when you otherwise communicate with us. This Privacy Policy may change from time to time, and if it does, the up-to-date version will always be available on our Website. We will also informyou about any significant changes to our Privacy Policy..

The Personal Information We Collect, How We Collect It, and Why

First Name and Last Name: We collect your first and last name to personalize your experience on our platform and to facilitate communication between you and the celebrities you interact with.

Email Address: We collect your email address to communicate with you about your account, requests, transactions, and to send you updates and promotional materials, subject to your communication preferences.

Payment Information: We collect payment information to facilitate transactions on our platform. Please note that we do not store your payment information; it is collected and processed directlyby our payment processors.

Usage Information: We collect information about how you use our platform, such as the pages you view, the links you click, and other actions you take on the platform. This helps us improve our services and provide a better user experience

Our Legal Basis for Processing Personal Information

We only use your information in line with applicable data protection laws – in particular, the Nigeria Data Protection Regulation (NDPR). This means we only use it where we have a legal basis to do so.

When Do We Share Your Personal Information?

We may disclose your information for certain purposes and to third parties, as described below:

Third-Party Providers: We use certain companies, agents, or contractors to perform services on our behalf or to assist us in delivering our services to you. We do not authorize them to use or disclose your personal information except in connection with providing their services to us.

Promotions, Including with Our Partners: We may offer joint promotions, schemes, or incentives with our selected partners that, in order for you to participate, will require us to share your information with the relevant partner.

Communications

We want to ensure that you are informed and aware of the best services and promotions that we can offer you. By consenting to receive additional communications from us, we will process your personal information in accordance with this Privacy Policy.

How Long Do We Store Your Personal Information?

Unless a longer retention period is required or permitted by law, we will only hold your personal information on our systems for the period necessary to fulfill the purposes outlined in this Privacy Policy or until you request that the Data be deleted.

Security of Your Personal Information

We are committed to securing and protecting your personal information, and we make sure to implement appropriate technical and organizational measures to help protect the security of your personal information.

Links

Our platform may, from time to time, contain links to websites operated by third parties. This Privacy Policy only applies to the personal information that we collect from you and we cannot be responsible for personal information collected and stored by third parties. If you click on a link, please understand that the relevant third party websites have their own terms and conditions and privacy policies. We do not accept any responsibility for the content of those thirdparty websites or third party terms and conditions or policies. Please check these policies beforeyou submit any personal information to these websites.

Age Restrictions

You must be 16 years of age or older to use the Platform. We do not knowingly collect personal information from individuals under 16 years of age. If you are under that age limit, then please do not use Kooha or provide any personal information to us. If you are a parent or legal guardian of a child under the applicable age limit or accessing the Platform without consent, andyou become aware that your child has provided his/her personal information to us, please contact us at support@kooha.com.

Your rights and choices

Under the NDPR, as a User of our Platform, you are entitled to certain rights. There are circumstances in which your rights may not apply. You have the right to request that we provide you with a copy of the information we hold about you, update any of your personal information if it is inaccurate or out of date, delete the personal information we hold about you, restrict the wayin which we process your personal information, stop processing your data if you have valid objections to such processing, and transfer your personal information to a third party.

Contacting Us

If you have any questions or concerns about how we handle your personal information, please contact us by email at support@kooha.com. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority.

General

You may not transfer any of your rights under this Privacy Policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected. This Privacy Policy will be governed by and interpreted according to the law of the Federal Republic of Nieria. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the Nigerian court.